Дни и… 3 месяца ремиссии

5:30

Дышу на кухне, отвечая на сообщения.

«

Madita (Pond5)

14 янв. 2022 г., 14:05 GMT-5

Hello Konstantin,

My name is Madita, and I am contacting you from Pond5.com Customer Support.

One of your Buyers has recently purchased an item from you for use in a YouTube production; however, you have placed a copyright claim on the video through Content ID.

I have confirmed the sale and requesting that you please remove the claim as the content in question was legally licensed under our royalty-free license agreement, and the Buyer has legal usage rights for the content.

Below you will find a link to our license agreement and a copy of the purchase receipt for the audio content you claimed. https://www.pond5.com/legal/license

Youtube Video in Question: https://www.youtube.com/watch?v=YqgXVgRn_UI

Links to the items in question:

https://www.pond5.com/royalty-free-music/item/114888639-female-vocal-solo-strings-violins-chamber-orchestra-organ-sa

https://www.

pond5.com/royalty-free-music/item/43303549-female-vocal-beautiful-melancholic-sad-soundtrack-theme

The proof of license with the item information is provided below.

Since our buyer did not have any luck disputing the claim on his own, we’re asking you to step in and take the necessary action to have the claim release.

Please keep in mind that according to our Contributor Agreement, you are not allowed to make any claims on the tracks you upload to our site.

It’s in number 6, letter d: «You may not take any action on or with respect to YouTube, Vimeo (or other networks that allow for the so-called „claiming“ or „monetization of content“) that would interfere with the ability of Content Users to monetize or collect revenue from any such network with respect to their works.»

Thank you for your expeditious review of our counterclaim, and we look forward to hearing from you soon.

All the best,

Madita (she/her)

Customer Care Gladiator

//

Hello Medita!

Thanks for your attention and support!

Tell me please how can I solve this problem?

Is it ok if I disclaim this YT-video at cid.adrev.net site?

Unfortunately I can’t understand how can I disclaim all pond5’s tracks… must I delete all tracks?

Please help me to find optimal solutions in this situation.