Practical Grammar and Vocabulary in the Workplace. Пособие по бизнес-английскому

Do you…

a) tell him he is not up toВ scratch and threaten him with the sack?

b) tell him your opinion and offer him further training?

c) pretend there’s no problem —if you take action against this person, it may upset other members of your team?

d) offer him aВ transfer toВ another department where he may be more at home?

4. You’ve noticed signs of stress in your team: people are irritable, complaining of headaches, taking sick leave. Do you..

a) offer toВ give them aВ pay rise?

b) take on more staff toВ ease their workloads?

c) try toВ do more ofВ their work yourself?

d) carry on as if the situation was normal?

5.

Your division boss has asked you and your team to take on an extra project. You’re already working flat out on the current project. Do you…

a) explain the situation and ask for another solution?

b) accept the extra work because you’re afraid of saying «no»?

c) accept the extra work because you’re ambitious and it could eventually mean promotion?

d) tell your boss he must be joking – your people are under enough pressure as it is?

6.

Your team is doing extremely well – you’re exceeding all your targets and easily meeting all your deadlines. You divisional boss recently called you in to congratulate you. Do you..

a) take all the kudos – after all you’re the leader?

b) pass on the praise toВ your team and suggest they be paid aВ bonus?

c) ask your boss toВ set even higher targets?

d) hold aВ team party toВ celebrate?

7) An important customer has complained that one ofВ your staff was very rude toВ him.

Do you…

a) confront her during aВ team meeting and then reprimand her inВ front ofВ her peers?

b) fire her on the spot?

c) ask her for her version ofВ events and take it from there?

d) stand byВ your subordinate and tell the customer he was wrong?

8.You’ve noticed that two of your team are getting more than friendly.

You imagine that there’s an office romance under way. Do you..

a) turn aВ blindВ eye?

b) get involved in the office gossip to find out what’s happening?

c) tell them toВ put an end toВ it?

d) keep an eye on the situation inВ case it has an effect on team efficiency?

9.Your division manager has told you that your team’s performance is not up to scratch.